Neil McDonald

Articles written for the Preseem blog.

Free Guide to Capacity Planning and the RF Environment Now Available

Free Guide to Capacity Planning and the RF Environment Now Available

Get Your Capacity Planning and RF Environment eBook! We’ve put together a new eBook on fixed wireless capacity planning and the RF environment. It’s free to download and you can get your copy here. This guide is a handy compilation of some of our most popular content...

How ISPs Can Use Data to Improve Efficiency and Increase Revenue

How ISPs Can Use Data to Improve Efficiency and Increase Revenue

Data: It's Not Just For Nerds Any More! We recently held the ISP Virtual Summit, where experts from across the industry weighed in on a number of topics relevant to regional operators. One such session was “Data: It’s Not Just for Nerds Any More,” a cheekily-titled...

CanWISP 2023: What to See and Do at This Year’s Conference

CanWISP 2023: What to See and Do at This Year’s Conference

CanWISP 2023 Now that we’ve returned from this year’s WISPAMERICA, it’s time to take off to the Great White North and attend CanWISP 2023 in Quebec! 🍁 This year marks the 10th anniversary of the CanWISP conference, to be held at the Hilton Lac-Leamy in Gatineau from...

Fiber Networks, Fixed Wireless, and the Future

Fiber Networks, Fixed Wireless, and the Future

Fiber Networks, Fixed Wireless & the Future During our recent ISP Virtual Summit, we held a session on the evolution of the ISP industry named “Fixed Wireless, Fiber and the Future.” Hosted by Preseem co-founder and Chief Product Officer Dan Siemon, the panel also...

ISP Virtual Summit 2023: Recap and Video Recordings

ISP Virtual Summit 2023: Recap and Video Recordings

ISP Virtual Summit 2023 Recap Preseem recently hosted our third Virtual Summit, a remote conference where experts and leaders from across the ISP world present topics relevant to local and regional operators. We held our first Virtual Summit back in July 2020 during a...

WISPAMERICA 2023: Your Guide to What’s Happening

WISPAMERICA 2023: Your Guide to What’s Happening

WISPAMERICA 2023 As the calendar flips from February to March, our thoughts turn to spring, rebirth and, of course, WISPAMERICA 2023! This year’s event will be held at the Kentucky International Convention Center in Louisville from Monday, March 6th to Thursday, March...

Quantifying QoE: How to Measure & Improve the Subscriber Experience

Quantifying QoE: How to Measure & Improve the Subscriber Experience

Quantifying QoE We may have mentioned once or twice the importance of providing your subscribers with a great quality of experience (QoE) 😉 Delivering superior QoE is a great way to retain your customers, get positive reviews and word-of-mouth referrals, while also...

How Netflix Works – Technical Webinar Recap

How Netflix Works – Technical Webinar Recap

How Netflix Works: Webinar Recap Preseem recently held a webinar where our co-founder and Chief Technical Officer Scot Loach explained how Netflix works, why it’s not a stream, and why your ISP should prioritize managing the network and not individual applications....

Turn Down the Churn

Turn Down the Churn

What is Subscriber Churn? Churn refers to when a customer unsubscribes from your service or no longer wants to do business with you. It’s important for ISPs to track churn metrics (like churn rate, for example), as these provide insight into how your business is...

Essential ISP Management Tools and Tips to Help You Grow

Essential ISP Management Tools and Tips to Help You Grow

One of the keys to efficient ISP management is ensuring you have the right tools for the job. You wouldn’t send a tower climber out without a protection harness or helmet. Similarly, you can’t expect to operate a successful ISP without some essential items on hand....

Fixed Wireless Year in Review 2022

Fixed Wireless Year in Review 2022

The Year in Review With the holidays now upon us, it’s time to reflect on the year that was for Internet Service Providers in our annual Fixed Wireless Year in Review. As usual, it was a busy one for ISPs and the fixed wireless industry. 2022 saw the launch of the...

Hybrid Networks: Challenges and Best Practices | Webinar Recap

Hybrid Networks: Challenges and Best Practices | Webinar Recap

We recently co-hosted a webinar with Sonar Software where we looked at the rise of hybrid networks and the challenges and best practices associated with them. During the webinar, co-hosts Dan Siemon, Chief Product Officer and co-founder of Preseem, and Sonar CEO Simon...