Our Customers Speak For Us
Learn how Preseem helps Regional ISPs lower churn, reduce support costs, improve network performance, and increase profitability—all while delivering a better QoE to subscribers.
How Wood River Internet Catches Problems Before Customers Complain
How a Large Nebraska WISP Solves Access Point Capacity Issues with Data-Driven Insights from Preseem
How a Volunteer Group Used Preseem to Reconnect 3,000 Residents After a Devastating Wildfire
How the Largest Independent Fixed Wireless Operator in NY Uses Preseem to Deliver Premium QoE for their Subscribers and Save on Support Costs
My Experience with Preseem: A Look at Quickline Communications with Head of Operations Alasdair MacLeod
E-vergent Wireless Adds $27,000 in Revenue and Reduces Churn by 28% Just Six Months After Deploying Preseem
Preseem and Azotel API Integration Helps Minnesota WiFi Easily and Effectively Measure and Optimize QoE
Our Customers Speak For Us
“You can pretty much track down any issue before it happens, after it’s happening, while it’s happening. It is all there.”
“Overall, I’ve been really impressed with it so far. I think it’s really cool, just seeing all these metrics.”
“It’s probably the best money we spend every month. It’s just been a huge improvement in the quality of our network.”
“Preseem helped us reduce our weekly support calls by over 25%.”
“We love Preseem! It’s one of the best decisions we’ve made in a long time. We also like how Sonar and Preseem work together and help us troubleshoot customer complaints as well as perform plan upgrades easily. This helps us have happy customers and more revenue.“
“The volume of requests for assistance has dropped precipitously.”
“Customers were leaving us without even giving us a chance, but now we’re proactively retaining them by showing them the value of our current service offerings and packages,”
“Preseem allows us to provide smooth transmission of real-time and near real-time applications, leaving a lot more bandwidth for the consumers.”
“Preseem’s integration with Azotel for speed plan implementation and disconnecting non-paying customers has saved us tons of time and money!”
“We can escalate or close a ticket within five to 10 minutes.”
“With Preseem, Vistabeam isn’t just gathering numbers; we’re turning them into strategy, making our current network work harder and smarter.”
“Preseem gave us control, where we didn’t have to log into each individual device and rate limit anymore. Preseem instead provided us with a central place to see what was happening with the network and provide a better user experience.“
“Guided by Preseem, we have made many improvements to our network. I believe these improvements and Preseem’s optimization are the major reasons for our customer churn significantly decreasing.”
“The insights Preseem provides have saved us thousands in hardware costs and helped us optimize our network without hiring more staff. It’s an essential tool for any growing ISP.”
“The day we turned (Preseem) on, our phones stopped ringing.”
“Preseem has definitely paid for itself.”
“Preseem’s queueing does indeed seem to do a very reliable job. We have currently ordered quite a bit of hardware and will soon be pushing our Preseem deployment out into the whole network.”
“‘My Internet is slow’ calls have all but ceased.”
STOP MANAGING COMPLEXITY
START RUNNING YOUR BUSINESS
Every week without visibility is another week of trucks that didn't need to roll and subscribers who left without telling you why.
Let's start with your network, your vendors, your subscribers.
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