Preseem Reviews

“With Preseem, I have a tool that can look into the network at a packet level and show me what is going on. After receiving the Preseem training and learning how to better interpret the data I was seeing, I was able to make configuration changes to some of my APs that resulted in a 30 ms decrease in latency. With Preseem, I’m happy to know that I can make changes and see the result. We also just activated traffic shaping on the Preseem server. I looked up a customer that had been pushing his plan to the limit this morning and checked my phones call log for when William (Customer Success Engineer) called me. You can literally see the latency go down the minute Preseem took over. This is amazing!”

“I’ve used a DPI-based QoS platform before and have been using Preseem for 11 months now. QoE monitoring is the main point of Preseem’s service and the FQ-CoDel based Shaping is an added benefit, not the other way around. Their QoE data is way more valuable than SNMP monitoring of some back haul and APs. It’s down to the second accurate on the performance a customer or AP is actually seeing. I personally think that while the DPI-based QoS platform was good and we used it for a year, we moved away from it and decided not to mess with DPI and specific apps and just focus on improving the network using Preseem to show us the before/after results.”

“Preseem is fairly awesome and has the best support I’ve ever seen.”

“’My internet is slow’ calls have all but ceased.”

“Preseem helped us reduce our weekly support calls by over 25%. We have also noticed that we are seeing fewer cancellations where the customers are changing providers. One other thing that Preseem has done is given us a fantastic view of where upgrades need to happen, and we have set forth a plan to hit towers that need things upgraded NOW, what can wait until this summer, and what will wait until fall or next year, causing our priorities to shift in our proactive network management.”

“Preseem has been an invaluable tool in providing insights into our network’s true performance levels and end-user quality experience. Since implementing Preseem we have uncovered issues that other tools, like ping and SNMP, did not alert us to with the same impact. The Preseem interface clearly shows you a full picture of performance, not parts of it.”

“Preseem has done a great job of providing great insight into our network by presenting quality information regarding subscriber quality of experience. Their staff is outstanding and we greatly appreciate their professional attitude on putting out a quality product and providing excellent customer service!”

“Preseem is worth every penny. It has helped us troubleshoot customers’ speed complaints. It also has helped make us more $$$ by knowing when to upgrade that customers plan.”

“We needed a way to shape traffic, reduce high latency, and just make the network perform better. We added a Preseem unit directly inline with our core router and in less than an hour we saw a vast improvement. Streaming traffic and web content flowed flawlessly together, VoIP traffic is now so smooth and high demand clients have nothing but praise. Preseem has given us a clear advantage over the competition!”