Every Problem Has a Root Cause. Preseem Can Help You Find It.

Most ISP teams spend their days reacting — to calls, complaints, and outages they didn’t see coming. Preseem gives you the visibility to get ahead of problems before subscribers feel them.

See What Preseem Has to Offer

Running an ISP without full network visibility is like flying blind. You’re troubleshooting by instinct, finding out about problems from angry subscribers, and making upgrade decisions based on gut feel. These are the tools that change that.

Reduce Churn

Access Point Subscriber Capacity

Your sales team shouldn’t be selling into areas where the network can’t support more subscribers, and your growth team shouldn’t be guessing where capacity exists.

Preseem shows you exactly how many subscribers each access point (AP) can handle, so growth decisions are based on data, and not gut instinct.

Reduce Churn

AP and CPE Radio Intelligence

Poor RF conditions show up in subscriber complaints long before your team knows where to look. Preseem consolidates AP and CPE diagnostics, metrics, and scores into a single interface, with no vendor tool-switching required. Every element gets a sortable RF health score so your team prioritizes the right fixes first, resolves more issues remotely, and sends fewer trucks.

Reduce Churn

Automated Network Topology Mapping

Manually maintaining an accurate map of your subscribers and network topology is a full-time job, and it’s never quite right. Preseem automatically discovers and maps your access network, so your topology stays accurate without someone on your team spending hours keeping it that way.

Reduce Churn

Automatic AP Capacity Management

Peak hour congestion is one of the most common triggers for ‘my internet is slow’ calls, and one of the hardest to explain to a subscriber. Preseem automatically eases load on overloaded APs so your network keeps performing when it’s needed most.

Reduce Churn

Cloud-based Architecture

On-premise tools mean managing infrastructure instead of your network.

Preseem’s cloud architecture handles storage, maintenance, and updates—and benchmarks your performance against hundreds of real ISP deployments—so your team focuses on operations, not overhead.

Reduce Churn

Instant Subscriber and Network Lookup

Every second your team spends navigating screens costs you on a support call and erodes subscriber confidence. Preseem puts any subscriber or network element one keystroke away, so your team finds the right information before the frustration on the other end of the line grows.

Reduce Churn

Multi-Vendor Fiber Network Visibility

Managing fiber across multiple vendors means constant tool-switching and retraining. Preseem gives you a unified view of OLTs, ONTs, and PONs regardless of vendor, cutting time to root cause and reducing dependency on vendor-specific expertise.

Reduce Churn

QoE Optimized Plan Enforcement

When a subscriber calls to say their internet feels slow even though they’re getting their advertised speed, your team is stuck. Preseem’s QoE-optimized plan enforcement delivers a consistently responsive experience, not just raw throughput, so those calls stop happening.

Reduce Churn

Single Sign-On

Adding and removing staff access to network tools shouldn’t require a separate admin process. Preseem’s SSO works with your existing Google or Microsoft credentials, so access management is handled through the systems you already use. No orphaned accounts, no separate passwords, and no additional admin overhead.

Reduce Churn

Subscriber Account Intelligence

When a subscriber calls frustrated, your team needs answers in seconds, not minutes. Preseem puts every account, service, package, and key metric in one place so your support staff can diagnose and respond without hunting across multiple systems.

Reduce Churn

Subscriber QoE Visibility From the Home to the Network

Is the problem in your network or in their home? Preseem maps Quality of Experience directly to your network topology so your team pinpoints issues at the network, AP, or subscriber level, and stops guessing.

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Preseem Works For All Access Technologies

Most ISPs know their network has problem areas. The challenge is finding them before subscribers do. Preseem works across fixed wireless, fiber, DSL, and cable, giving your team the tools to identify issues proactively, act faster, and deliver an experience worth staying for.

Trusted By Hundreds of Companies

You’re Covered, Every Step of the Way

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Responsive Support

In-app, email, and phone support. The knowledgeable Preseem team is here to help, any time, anywhere.

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Hands-On Training

Whether you use a Preseem appliance or your own hardware, we provide friendly, in-depth guidance.
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Free 30-Day Trial

See the power of Preseem in your network with a free, no-obligation, 30-day trial. 

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Money-Back Guarantee

Buy with confidence. All Preseem appliances come with a 30-day money-back guarantee..

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Ongoing Improvements

The Preseem team is always working on updates that bring new features and capabilities to the platform.
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Robust Documentation

Preseem’s comprehensive documentation provides the information and help you want.

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Every day without visibility is another subscriber you didn't know you lost. See exactly where your network is losing customers, and what to do about it. Go from reactive guesswork to proactive control with Preseem.