Friction between sales and network operations teams can be problematic for ISPs, and can hurt a company’s growth and revenue plans as well as internal morale. Of course, workplace conflict is not specific to regional operators. In fact, inter-office troubles are...
Hot take: Low latency is more important than throughput when it comes to giving subscribers a superior quality of experience (QoE)🔥At Preseem, we like to say that throughput matters, but end users feel latency. When advertising their services, however, most ISPs only...
Preseem and Ping Marketing Webinar Recap We recently co-hosted a webinar with Evan Galvin, CEO of Ping Marketing, to discuss how regional operators can manage access point capacity and use data to add more subscribers and grow their business. Along with his marketing...
We recently held a webinar to celebrate the launch of Automatic Access Point Capacity Management in Preseem, as well as to provide an overview of our approach to quality of experience (QoE). The webinar was hosted by Dan Siemon, Chief Product Officer, and Jeremy...
Quantifying QoE We may have mentioned once or twice the importance of providing your subscribers with a great quality of experience (QoE) 😉 Delivering superior QoE is a great way to retain your customers, get positive reviews and word-of-mouth referrals, while also...
Give Your Subscribers the Best Experience One of the best ways for local and regional ISPs to compete with larger providers is to ensure their subscribers have a great quality of experience (QoE). Some of the benefits of this are obvious. A happy subscriber is less...
Traffic Shaping Software and Your Network The relationship between traffic shaping software and your network is kind of like adding icing to the proverbial cake. Traffic shaping, like icing, is nice to have and can be the perfect finishing touch for your network...
Bandwidth Management Bandwidth management is how Internet Service Providers (ISPs) control traffic on their networks and enforce subscriber plan rates. Traffic shaping is a commonly-used bandwidth control mechanism that’s intended to improve network performance,...
AP Capacity Planning and RF Management Made Easy Some aspects of RF management have long been considered a “dark art,” requiring specialized knowledge, years of experience, and a near-superhuman ability to juggle information from multiple tools. As you can imagine,...
Since the COVID-19 pandemic began, people of all ages have been spending more time online at home. A recent Statistics Canada study, for example, found that 75% of Canadians aged 15 and older have increased their internet usage since the pandemic started. This...
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