Preseem Webinars
View our free library of webinars to gain key insights from fixed wireless and fiber industry experts!
Upcoming Webinars
We’ll post news of upcoming Preseem webinars here. For now, feel free to view any of our past webinars below!
Past Webinars
Watch some of our previous webinars!
ISP Network Report 2026 Webinar | December 2025
Preseem’s annual ISP Network Report, the most comprehensive, independent analysis of the fixed wireless and fiber sector, is ready to download!
Watch as Jeremy Austin, Senior Product Manager, and Gerrit Nagelhout, COO and Co-Founder of Preseem, introduce this year’s findings. This is your chance to dig into networking metrics, trends, and insights you can’t get anywhere else.
Featuring: Jeremy Austin (Senior Product Manager), Gerrit Nagelhout (COO)
Run Time: 60 Min
How Preseem Supports Tarana Networks | October 2025
Join Preseem’s Scot Loach and Jeremy Austin for an expert look at how Preseem supports Tarana deployments, including our new RF Score!
You’ll also hear from Drew Beverage, COO of 360 Broadband, about how his team uses the RF Score to gain actionable insights and improve network performance.
Featuring: Scot Loach (CTO & Co-Founder), Jeremy Austin (Senior Product Manager)
Runtime: 60 min
Mastering Latency for More Efficient Support | June 2025
High network latency can cause laggy internet, dropped Zoom calls, and a spike in unhappy customers and support tickets.
Understanding what causes latency, how Preseem measures it, and how to find and analyze latency metrics and insights in the app can help solve these issues and boost your support team’s efficiency.
Featuring: Dan Siemon (CPO & Co-Founder, Preseem)
Runtime: 32 min
Stop Guessing, Start Knowing: Using Preseem for Technical Support and Upsells | May 2025
Wish you could identify the root cause of customer issues instead of playing the guessing game? 🤔 Join Preseem’s Jeremy Austin to discover how to use Preseem to find and solve issues before they affect your subscribers.
Featuring: Jeremy Austin (Senior Product Manager, Preseem)
Runtime: 21 min
Solving Slow Internet Issues with Preseem | April 2025
Diagnosing the cause of slow internet issues can be time-consuming and frustrating.
Learn how to quickly locate the source of those issues, and understand key Preseem metrics and graphs in this informative webinar.
Featuring: Scot Loach (CTO & Co-Founder, Preseem)
Runtime: 21 min
ISP Network Report 2025 | December 2024
The ISP Network Report is a comprehensive overview of the fixed wireless and fiber industry with exclusive stats and content you can’t find anywhere else.
Also makes a great stocking stuffer!
Featuring: Jeremy Austin (Senior Product Manager, Preseem), Matt Duench (Product Marketing Director, Preseem)
Runtime: 58 min
Beyond Bandwidth: FISPA Lunch & Learn with Preseem | June 2024
Learn how to deliver amazing customer experiences, improve efficiency, and reduce training and support costs with Preseem’s proactive subscriber and network management for fiber and hybrid ISPs.
Featuring: Matt Duench (Preseem), Dawna Qualls (Executive Director, FISPA)
Runtime: 44 minutes
Mastering Hybrid Networks: Sonar & Preseem's FWA & Fiber Management Powerhouse | April 2024
Join Sonar and Preseem as they reveal their integrated solution for optimizing fiber and hybrid network operations!
Featuring: Gerrit Nagelhout (COO, Preseem), Thomas Sullivan-Crawford (Regional Sales Director, Sonar Software)
Runtime: 43 minutes
Boost your Fiber Network Management with Preseem |February 2024
With hybrid networks on the rise, Preseem has stepped up to deliver tools that help regional ISPs manage fiber and fixed wireless networks, subscribers, and vendors all in one place.
Featuring: Dan Siemon (CPO, Preseem), Scot Loach (CTO, Preseem)
Runtime: 45 minutes
A Look at Industry Trends and Changes for AP Vendors and Customers |February 2024
Watch as three industry experts explain the key findings and trends from Preseem’s annual Fixed Wireless Network Report.
Featuring: Jeremy Austin (Senior Product Manager, Preseem), Joe Cosentino (Category Manager, TDL Gentek), Vardin Amiri (Senior Sales Engineer, Tarana Wireless)
Runtime: 55 minutes
Fixed Wireless Network Report Launch |December 12th, 2023
Join our Chief Product Officer Dan Siemon and Senior Product Manager Jeremy Austin as they walk through the highlights of this year’s report, including brand-new insights on AP Capacity and Speed Plans.
Featuring: Gerrit Nagelhout (CEO, Preseem), Jeremy Austin (Senior Product Manager, Preseem)
Runtime: 57 minutes
Preseem and Ping Marketing | June 14th, 2023
Join Gerrit Nagelhout, CEO of Preseem, and Evan Galvin, CEO of Ping Marketing, as they discuss how to manage access point capacity and how to use that information to hone your marketing strategy with data, add more subscribers, and grow your business.
Featuring: Gerrit Nagelhout (CEO, Preseem), Evan Galvin (CEO, Ping Marketing)
Runtime: 43 minutes
Automatic Access Point Capacity Management | May 19th, 2023
Join Preseem experts to learn everything you need to know about Automatic Access Point Capacity Management, the easy button for managing network congestion.
Featuring: Jeremy Austin (Senior Product Manager, Preseem), Dan Siemon (CPO, Preseem)
Runtime: 52 minutes
Turn Down The Churn | ISP Virtual Summit |February 15th, 2023
Tracking subscriber churn is something every ISP should be doing. Find out how to calculate it, how it affects your bottom line, and what you can do to reduce it in this informative session. With Preseem CEO Gerrit Nagelhout and Georgette Lopez-Aguado, Strategic Accounts Director at Sonar.
Featuring: Gerrit Nagelhout (CEO, Preseem), Georgette Lopez-Aguado (Strategic Accounts Director, Sonar)
Runtime: 27 minutes
Preseem Co-Founders Ask Us Anything! | ISP Virtual Summit |February 15th, 2023
Join Preseem co-founders Scot Loach, Gerrit Nagelhout, and Dan Siemon for their first-ever AMA (or AUA in this case), where they’ll answer any questions you have about Preseem, networks, binge-watching recommendations—you decide!
Featuring: Gerrit Nagelhout (CEO, Preseem), Dan Siemon (CPO, Preseem), Scot Loach (CTO, Preseem)
Runtime: 41 minutes
Data: It’s Not Just for Nerds Any More! | ISP Virtual Summit| February 15th, 2023
Embrace your inner geek and join this discussion on why data is the key to unlocking your ISP’s true potential. Join Kristian Hoffman, Chief Architect at Cal.net and Jeremy Austin of Preseem to learn how you can use data to better understand your customers and your network.
Featuring: Jeremy Austin (Senior Product Manager, Preseem), Kristian Hoffman (Chief Architect, Cal.net)
Runtime: 58 minutes
Best Practices for Success | ISP Virtual Summit | February 14th, 2023
Join Abbi Hubler, COO of TekWav and Chair of WISPA’s Best Practices Committee, Matt Larsen, CEO of Vistabeam, and Gerrit Nagelhout, CEO of Preseem, for a look at tried-and-true processes, tools, and strategies you can use immediately to tune up your ISP and get it primed for success!
Featuring: Gerrit Nagelhout (CEO, Preseem), Abbi Hubler (COO, TekWav), Matt Larsen (CEO, Vistabeam)
Runtime: 65 minutes
Fixed Wireless, Fiber, and the Future | ISP Virtual Summit | February 14th, 2023
We’ve got our crystal ball out and we see a mix of fixed wireless and fiber in your future. Even if you’re already running a hybrid network, tune in for a lively discussion on these and other access technologies, and the pros and cons of each.
Featuring: Dan Siemon (Chief Product Officer, Preseem), Adair Winter (VP and Co-Owner, AW Broadband), and Jason Pond (CEO, Grizzly Broadband)
Runtime: 56 minutes
We Love QoE | ISP Virtual Summit | February 14th, 2023
Improving the quality of experience for subscribers should be at the top of every ISP’s priority list. Good QoE means happier customers, less support calls, and increased revenue. However, there are differing opinions out there on what exactly QoE is and how best to achieve it. Join Preseem experts for their knowledgeable takes on this increasingly hot topic.
Featuring: Dan Siemon (Chief Product Officer, Preseem), Andrew Sit (Solutions Architect, Preseem)
Runtime: 44 minutes
How Netflix Works: Technical Webinar | December 19th, 2022
Join two of our co-founders—Chief Product Officer Dan Siemon and Chief Technology Officer Scot Loach—for a technical webinar where they’ll pull back the curtain and explain what Netflix really is and how it works.
Featuring: Dan Siemon (Chief Product Officer, Preseem) and Scot Loach ( Chief Technology Officer, Preseem)
Runtime: 53 minutes
Preseem Fixed Wireless Network Report Webinar | December 12th, 2022
Join our Chief Product Officer Dan Siemon and Senior Product Manager Jeremy Austin as they walk through the highlights of this year’s report, including brand-new insights on AP Capacity and Speed Plans.
Featuring: Dan Siemon (Chief Product Officer, Preseem) and Jeremy Austin (Senior Product Manager, Preseem)
Runtime: 57 minutes
Sonar & Preseem Technical Webinar | December 8th, 2022
Join Simon Westlake, CEO and founder of Sonar Software, and Dan Siemon, CPO and co-founder of Aterlo Networks/Preseem, as they share their insights on the rise of hybrid networks and the challenges and best practices associated with them.
Featuring: Dan Siemon (Chief Product Officer, Preseem), Jeremy Austin (Senior Product Manager, Preseem), Simon Westlake (CEO and founder)
Runtime: 43 minutes
Preseem & Kingsburg Media Foundation Webinar | November 29th, 2022
Join our webinar to learn how Kingsburg Media Foundation (KBMF) uses Preseem to proactively optimize AP capacity, identify and resolve network problems quickly, and improve subscriber QoE.
Featuring: Reggie Gierke (CEO & Founder, KBMF) and Jeremy Austin (Senior Product Manager, Preseem)
Runtime: 54 minutes
Preseem Technical Webinar | September 21st, 2022
Join Dan Siemon and Jeremy Austin from Preseem as they take a close look at traffic management, how to identify and solve latency issues, and the impact of evolving transport protocols and application layer changes on how you manage your network.
Featuring: Dan Siemon (Chief Product Officer, Preseem) and Jeremy Austin (Senior Product Manager, Preseem)
Runtime: 56 minutes
An Inside Look Into How ZIRKEL Uses Preseem! | June 23rd, 2022
Find out how ZIRKEL uses Preseem to proactively manage their network, save time for their staff, and add more revenue! ZIRKEL is a locally owned and operated ISP that’s been in business for over 20 years.
Featuring: Dan Siemon (Chief Product Officer, Preseem), Jeremy Austin (Senior Product Manager, Preseem), Joshua Nowak (Operations Manager, ZIRKEL)
Runtime: 58 minutes
An Overview of Preseem and Quality of Experience (QoE)
Get to know Preseem and learn about our new features that can help your team become more proactive while improving subscriber QoE and lowering costs. Learn about QoE and what it really includes—it’s more than just traffic shaping!
Featuring: Dan Siemon and Gerrit Nagelhout (Preseem)
Runtime: 35 minutes
Preseem + Sonar: The Ultimate WISP Guide to Customer Success
Learn about the best tried and tested practices for WISPs to mitigate customer complaints and call volume, increase customer satisfaction, reduce churn, and so much more!
Featuring: Jeremy Austin (Preseem) and Georgette Lopez-Aguado (Sonar)
Runtime: 40 minutes
Preseem + Arden Alliance Management: Empower Your Customer Support Team
See how L1 and L2 staff at WISP support companies like Arden Alliance use Preseem to lower support costs while ensuring a great subscriber experience!
Featuring: Gerrit Nagelhout (Preseem), Jessica Doberneck and Nathan Fillmore (Arden Alliance)
Runtime: 40 minutes
WISPs and the Digital Divide During COVID-19
Discover the ways in which WISPs are leading the way to ensure communities are connected. From offering free services to establishing low-cost programs for students, see how WISPs are stepping up to serve rural America. In this presentation, Claude Aiken reflects on the impact of COVID-19 and the current state of the fixed wireless industry.
Featuring: Claude Aiken (WISPA)
Runtime: 25 minutes
Designing Your Fixed Wireless Network for Scalable Growth: Do's and Don'ts
Learn about success factors critical to designing your fixed wireless network to ensure growth while avoiding typical rookie mistakes and common pitfalls. Taken from our WISP Virtual Summit series.
Featuring: Joshaven Potter (Visp.net), Greg Sowell (The Brothers WISP Podcast), and Robert Terpe (BT Technologies)
Runtime: 50 minutes
0 to 1000+ Subscribers: How to Grow Your WISP & Get it Right
Get on the path to success by learning directly from WISP owners about the challenges they faced when starting their business. Learn the fundamentals of building, growing, and financing your WISP and how to identify your weakest link.
Featuring: JJ McGrath (TekWav), Susan G Myers (Eastern Carolina Broadband), and Scot Loach (Preseem)
Runtime: 45 minutes
WISP Radio Network: Best Practices and When to Say No
Learn about best practices for network managers, different modulation techniques across vendors, and how to maximize business success and customer satisfaction with your WISP network. Plus, we explore when it’s necessary to say “no” to a customer.
Featuring: Darin Steffl (Minnesota WiFi), Jeremy Austin (Preseem), and Dan Siemon (Preseem)
Runtime: 50 minutes
Billions Now & Later: How Government Funding for Broadband Impacts Your WISP Business
See how WISPs are getting ahead of the game when it comes to government funding for broadband and how you can develop a defensive and offensive strategy around overbuilding.
Featuring: Christina Mason (WISPA), Calude Aiken (WISPA), and Louis Peraertz (WISPA)
Runtime: 45 minutes
Scaling Your WISP to 3000+ Subscribers
An ensemble of WISP owners share their tips on how to scale your business. From the importance of having a scheduling system to making good hiring decisions, this session includes everything you need to level up.
Featuring: Matt Larsen (Vistabeam), Jason Pond (Grizzly Broadband), Matthew Carpenter (AW Broadband), and Dan Siemon (Preseem)
Runtime: 45 minutes
Fixed Wireless + Fiber = Hybrid ISPs… Are They the Future?
Get a candid look at the changing nature of the fixed wireless industry and the role of hybrid wireless-fiber businesses, including a review of different technologies, types of fiber, sources of government funding, and common issues encountered when deploying your network.
Featuring: Fred Facemire (PocketiNet), Chris Konechne (Finley Engineering), and Joe Falaschi (E-vergent)
Runtime: 40 minutes
Preseem and Tyler Casey from DM-Tech on Quality of Experience (QoE)
Whether your goals are to increase revenues, decrease customer churn, decrease your support costs, or all of the above, Preseem is a tried-and-tested platform that can help. Watch as Tyler Casey, Co-owner and Network Engineer of DM-Tech, offers insights into why his WISP chose Preseem’s QoE platform.
Featuring: Tyler Casey (DM-Tech) and Gerrit Nagelhout (Preseem)
Runtime: 30 minutes
WISP Backhaul and Core Network Design
Design your network with confidence by learning about IPv6, NAT, encapsulation, and more! Learn about the best practices related to WISP backhaul and core network design, including a look at overlays and underlays and tips on how to choose the right network type, speed, and strategy for your WISP.
Featuring: Nick Buraglio (The Forwarding Plane), Kevin Myers (IP ArchiTechs), and Dan Siemon (Preseem)
Runtime: 50 minutes
Staying in the Big League for Large WISPs with 10,000+ Customers
How to find new opportunities, build a successful culture, and tackle the big problems that come with managing a large WISP.
Featuring: Nathan Stooke (Wisper Internet), Chuck Hogg (All Points Broadband), Gino Villarini (Aeronet Wireless Broadband), and Gerrit Nagelhout (Preseem)
Runtime: 45 minutes
Proven WISP Marketing That Works
Hear from marketing professionals as they teach you the fundamentals of building brand awareness, the channels best suited for marketing a WISP, and how your marketing strategy will differ depending on the overall size of your business.
Featuring: Catherine Corpus (InfoWest Inc.) and Christina Carreta (Wisper Internet)
Runtime: 50 minutes
Climate Resilient Internet 101: Millions in New Enterprise Business for WISPs
Learn all about a bold new vision for the fixed wireless industry and how WISP businesses can tap into opportunities that will transform networks from being more than just an option, but rather a mandate.
Featuring: David Theodore (Climate Resilient Internet)
Runtime: 10 minutes
Preseem + Visp.net Geek Chat on Access Points: The Good, Bad, & Ugly
Check in with our resident geeks as they discuss how vendor Access Point (AP) marketing numbers don’t match reality, why an overloaded AP kills Quality of Experience (QoE), and more!
Featuring: Dan Siemon (Preseem), Jeremy Davis, and Brandon Yarbrough (Visp.net)
Runtime: 40 minutes
Preseem + Sonar: Tap Into Your Company's Growth Potential
Featuring: Gerrit Nagelhout (Preseem) and Simon Westlake (Sonar)
Runtime: 45 minutes
Preseem + Splynx: ISP Management, QoE, Bandwidth Control, & More
Featuring: Gerrit Nagelhout (Preseem) and Alex Vishnyakov (Splynx)
Runtime: 55 minutes
Preseem + Azotel Integration: Darin Steffl, Minnesota Wifi
Darin Steffl, owner of Minnesota Wifi, shares his experience using Preseem and Azotel. Learn how the two systems integrate to make QoE monitoring and optimization easy for WISPs.
Featuring: Gerrit Nagelhout (Preseem), Darin Steffl (Minnesota Wifi), Mike Sheward (Solution4Ebiz), John O’Hare, and Stephen Shortland (Azotel)
Runtime: 50 minutes
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