Give Your Subscribers the Best Experience One of the best ways for local and regional ISPs to compete with larger providers is to ensure their subscribers have a great quality of experience (QoE). Some of the benefits of this are obvious. A happy subscriber is less...
Save Time for Yourself and Your Subscribers “Lost time is never found again,” wrote Benjamin Franklin, a proverb that grows truer the older we get. Time is at the center of most things, and operating and maintaining a network is no different. Network engineers fret...
Preseem recently held a technical webinar where our experts chatted about the common sources of network latency and how to combat them. They also looked at the changing nature of the transport layer and how the evolution from TCP to QUIC is changing the internet and...
Brothers WISP Podcast with Preseem: Recap To celebrate our recent sponsorship of the Brothers WISP podcast, our Chief Product Officer Dan Siemon and Senior Product Manager Jeremy Austin joined host Tommy Croghan for a discussion on QoE, traffic shaping, and many other...
Bandwidth Management Bandwidth management is how Internet Service Providers (ISPs) control traffic on their networks and enforce subscriber plan rates. Traffic shaping is a commonly-used bandwidth control mechanism that’s intended to improve network performance,...
Network Latency There are three certainties in life: death, taxes, and subscribers complaining that their Internet service is slow. When ISPs receive those calls, the default reaction might be to suggest a plan upgrade to increase the speed (throughput) of the...
AP Capacity Planning and RF Management Made Easy Some aspects of RF management have long been considered a “dark art,” requiring specialized knowledge, years of experience, and a near-superhuman ability to juggle information from multiple tools. As you can imagine,...
What is QoE? In the networking world, QoE stands for Quality of Experience. Specifically, this refers to the quality of service experienced by a subscriber, often simply called subscriber QoE. Examples of good subscriber QoE include: An internet that ‘feels fast,’ no...
Since the COVID-19 pandemic began, people of all ages have been spending more time online at home. A recent Statistics Canada study, for example, found that 75% of Canadians aged 15 and older have increased their internet usage since the pandemic started. This...
Are you receiving support calls about multiple devices slowing the internet down in the home? Active Queue Management (AQM) protects internet-connected devices from each other to keep traffic flowing, ensure a good quality of experience for subscribers, and generate...
Fixed Wireless Glossary and Common Terms OMG, we all know the feeling. It’s TFW someone in a meeting or conversation starts using acronyms or terms that you’re not familiar with and, instead of simply saying IDK what you mean, you smile and nod as the sweat starts...
Monitoring the Last Mile How Preseem Can Complement Your Network Monitoring System It’s an all-too-familiar problem. A subscriber calls your support team complaining that their internet is slow or not working. A member of your Level 1 support team accesses your...
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