Access Network Operations

Manage your network proactively and efficiently with insightful RF analytics, traffic-based QoE measurements, and a single pane view of your access network operations.

Work Smarter with AP and CPE Radio Metrics

Preseem provides a common interface to view and investigate APs and CPE Radios across vendors and models. Metrics are normalized across vendors and collected continuously on one-minute intervals. This allows your access network operations team to answer questions and investigate issues without actually needing to login to or learn vendor tools. As well as making life easier for the team, this helps improve efficiency by:

Reducing training time and vendor-specific expertise requirements for network staff
Lowering any risk associated with multiple people accessing vendor configuration tools
Making it easier to add new vendors and models, and increasing deployment flexibility

Screenshot of Preseem showing lower latency

Screenshot of Preseem's CPE Radio Metrics

Tackle Network Issues Proactively with AP and CPE Radio Scores

AP and CPE Radio Scores help your access network operations team identify and prioritize areas of the network to improve or fix before the customer notices or calls. Here’s a few ways they can help your team become more proactive and effective:

Identify APs or CPE Radios with poor RF conditions with a single, sortable score that can be used to drive proactive network improvements
Find APs that deliver a poor experience with a single, sortable AP Health score that can be used to prioritize work
See the CPE Radios that are having the biggest negative impact on a fixed wireless network’s most valuable asset—airtime
Reduce the expertise required to identify APs or CPE Radios with poor RF and make your in-house experts more efficient. Let them spend their time fixing problems instead of looking for them!

Truly Understand the Subscriber Experience

Preseem takes high granularity subscriber traffic-based QoE measurements and ties them directly back to the topology, all without adding traffic to the network. In our years of experience, we’ve found that traffic-based metrics are the only way to really understand the subscriber experience.

They’re also actionable, meaning they help your access network operations team:

Proactively target investigations and improvements into areas of the network that are delivering a poor experience
Quickly identify if any quality problems are in the network or are specific to one subscriber
Get insight into network usage and growth through historical metrics
Target investment to the areas that need capacity the most, not areas where new customers can already be supported

Save Time for Your Team

Our cloud-based architecture provides a centralized view across all vendors, models and inline elements, so there’s no need to log in to different locations or servers to see different parts of the network. Also, our subscriber topology and element search capabilities mean your team can quickly jump to information and metrics associated with any subscriber or access technology element (AP).

Our Automatic Access Network Discovery can also help save time by:

Requiring less provisioning information, making integration easier and reducing TCO
Improving subscriber and topology mapping accuracy for Preseem use cases
Allowing your team to audit provisioning information in other systems using Preseem data

"We’ve been able to lower our churn rate, increase our customer satisfaction, decrease our call volume. It’s just all around made us more efficient. Customers are happy, we’re more profitable."

Andrew Wicker
COO, Vistabeam

3 Most Common Network Problems for Fixed Wireless ISPs

by Neil McDonald | Jun 26, 2025 | Access Network Operations, Core Network Operations, Networking

Top 3 Network Problems for Fixed Wireless ISPs At Preseem, we often talk with customers and prospects about issues they may be having with their fixed wireless networks (and how we can help solve them, of course). We recently examined transcripts from some of those...

Beyond Speed: What Subscribers Really Value

by Neil McDonald | Apr 23, 2025 | Access Network Operations, Support Team

Shifting subscriber behaviors and increased usage of real-time entertainment applications are putting more and more pressure on today's networks to keep up with the still-growing demand for wireless data. According to a recent CTIA report, Americans consumed over 100...

Stop Losing Customers to Starlink

by Neil McDonald | Mar 6, 2025 | Access Network Operations, Core Network Operations, Networking

Reduce Churn, Improve Customer Satisfaction, and Grow Your Business In August 2024, SpaceX told the FCC that Starlink has over 1.4 million subscribers in the U.S. And, as Fierce Network reports, “the majority of Starlink customers (85%) reside in rural areas. Most...

Network Flows in a Typical Home

by Dan Siemon | Feb 28, 2025 | Access Network Operations, Core Network Operations, Networking

Network Flows on a Typical Home Network In our ISP Network Report, we provide statistics on typical home Internet usage and latency, as they relate directly to the customer experience. For example, we found that the average download usage for fixed wireless...

From Plans to Performance: Analyzing Tarana Link Rate Success

by Scot Loach | Feb 14, 2025 | Access Network Operations, Core Network Operations, Networking

Introduction Tarana’s G1 technology brings ISPs a powerful tool for delivering high-speed broadband connectivity to subscribers who did not have this option before. At Preseem, we collect a lot of data from ISP access networks to help operators move from reactive to...

A Small Study of DSCP Usage at US Regional Providers

by Dan Siemon | Feb 10, 2025 | Access Network Operations, Networking

A Small Study of DSCP Usage at US Regional ISPs The IP Differentiated Services Codepoint (DSCP) field (RFC 2474) is a mechanism that enables traffic to be treated differently by the network. This mechanism has seen little adoption on the public Internet due to...

Tarana G1 in Action: Achievable Link Rates in the Real World

by Scot Loach | Feb 4, 2025 | Access Network Operations, Core Network Operations, Networking

Tarana G1 in Action: Introduction Tarana’s G1 technology brings ISPs a powerful tool for delivering high-speed broadband connectivity to subscribers who didn’t have this option before. Like all vendors, Tarana publishes datasheets that include maximum bitrates. At...

Reduce Network Congestion and Support Calls

by Neil McDonald | Jan 31, 2025 | Access Network Operations, Core Network Operations, Networking, Support Team

Reduce Network Congestion and Support Calls In November last year, Netflix ran into a bit of a PR disaster when its live stream of the Mike Tyson-Jake Paul boxing event dissolved into a buffering and glitch-filled debacle that drew more than 100,000 reports of network...

Fiber ONT Rx Power vs. Length Over Seven Days

by Dan Siemon | Nov 25, 2024 | Access Network Operations, Core Network Operations, Networking

ONT Rx Power vs. Fiber Length Over Time This post is the last in our short series exploring light levels (signal strength) in PON fiber networks. In the first post, we looked at Rx power vs. fiber length. The second post explored attenuation (Tx power minus Rx power)...

Tower Density and Frequency Reuse in Tarana Deployments

by Scot Loach | Nov 21, 2024 | Access Network Operations, Core Network Operations, Networking

Introduction Tarana’s G1 technology brings regional ISPs a powerful tool for delivering high-speed broadband connectivity to subscribers that did not have this option before. However, deployment choices—such as the number of sectors per tower and frequency reuse...