The recent increase in inflation has driven up the costs of pretty much everything. Along with essentials like food and utilities, supply chain expenses for regional operators have also skyrocketed. For example, inflation was responsible for doubling RDOF build costs...
Data: It's Not Just For Nerds Any More! We recently held the ISP Virtual Summit, where experts from across the industry weighed in on a number of topics relevant to regional operators. One such session was “Data: It’s Not Just for Nerds Any More,” a cheekily-titled...
What is Subscriber Churn? Churn refers to when a customer unsubscribes from your service or no longer wants to do business with you. It’s important for ISPs to track churn metrics (like churn rate, for example), as these provide insight into how your business is...
Fixed Wireless Market Trends Despite recent global economic turbulence, the fixed wireless access (FWA) industry is still very much a growth market. According to a recent report by Wells Fargo, FWA broadband is on track to add more than 10 million subscribers by 2027....
What is QoE? In the networking world, QoE stands for Quality of Experience. Specifically, this refers to the quality of service experienced by a subscriber, often simply called subscriber QoE. Examples of good subscriber QoE include: An internet that ‘feels fast,’ no...
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