Neil McDonald

Articles written for the Preseem blog.

How Netflix Works – Technical Webinar Recap

How Netflix Works – Technical Webinar Recap

How Netflix Works: Webinar Recap Preseem recently held a webinar where our co-founder and Chief Technical Officer Scot Loach explained how Netflix works, why it’s not a stream, and why your ISP should prioritize managing the network and not individual applications....

Turn Down the Churn

Turn Down the Churn

What is Subscriber Churn? Churn refers to when a customer unsubscribes from your service or no longer wants to do business with you. It’s important for ISPs to track churn metrics (like churn rate, for example), as these provide insight into how your business is...

Essential ISP Management Tools and Tips to Help You Grow

Essential ISP Management Tools and Tips to Help You Grow

One of the keys to efficient ISP management is ensuring you have the right tools for the job. You wouldn’t send a tower climber out without a protection harness or helmet. Similarly, you can’t expect to operate a successful ISP without some essential items on hand....

Fixed Wireless Year in Review 2022

Fixed Wireless Year in Review 2022

The Year in Review With the holidays now upon us, it’s time to reflect on the year that was for Internet Service Providers in our annual Fixed Wireless Year in Review. As usual, it was a busy one for ISPs and the fixed wireless industry. 2022 saw the launch of the...

Hybrid Networks: Challenges and Best Practices | Webinar Recap

Hybrid Networks: Challenges and Best Practices | Webinar Recap

We recently co-hosted a webinar with Sonar Software where we looked at the rise of hybrid networks and the challenges and best practices associated with them. During the webinar, co-hosts Dan Siemon, Chief Product Officer and co-founder of Preseem, and Sonar CEO Simon...

Preseem Releases Fixed Wireless Network Report for 2022

Preseem Releases Fixed Wireless Network Report for 2022

WATERLOO, ON - 12-12-2022 - Internet Service Providers can strike one item off their holiday wish lists—the annual Fixed Wireless Network Report from Preseem is now available! Compiled yearly by Preseem, the report is stuffed with exclusive industry data, analysis,...

Improve Network Capacity Planning and Subscriber QoE with Data

Improve Network Capacity Planning and Subscriber QoE with Data

Give Your Subscribers the Best Experience One of the best ways for local and regional ISPs to compete with larger providers is to ensure their subscribers have a great quality of experience (QoE). Some of the benefits of this are obvious. A happy subscriber is less...

Set It and Forget It with AQM

Set It and Forget It with AQM

Save Time for Yourself and Your Subscribers “Lost time is never found again,” wrote Benjamin Franklin, a proverb that grows truer the older we get. Time is at the center of most things, and operating and maintaining a network is no different. Network engineers fret...

WISPAPALOOZA 2022 Recap

WISPAPALOOZA 2022 Recap

WISPAPALOOZA 2022 Recap In the Preseem world, October means it’s time for fall sweaters, pumpkin spice lattes, and WISPAPALOOZA, the annual flagship trade show of the Wireless Internet Service Providers Association (WISPA). This year, we flew a team of 11 to sunny Las...

Women of WISPA to Host Gathering and Fundraiser at WISPAPALOOZA 2022

Women of WISPA to Host Gathering and Fundraiser at WISPAPALOOZA 2022

WATERLOO, ON - 09-28-2022 - Women of WISPA (WoW), a group dedicated to the advancement of women in the telecommunications industry, will hold their largest gathering yet at this year’s WISPAPALOOZA conference in Las Vegas. The group is expecting more than 100...

Fixed Wireless Market Trends: What to Watch For

Fixed Wireless Market Trends: What to Watch For

Fixed Wireless Market Trends Despite recent global economic turbulence, the fixed wireless access (FWA) industry is still very much a growth market. According to a recent report by Wells Fargo, FWA broadband is on track to add more than 10 million subscribers by 2027....