The Best of the Best: The Ultimate WISP Guide to Customer Success It's no secret that wireless ISPs need a good sales and marketing team in order to grow. But how can you sustain this growth in the long term? How can you differentiate your business from the...
Access Point Deployment StrategiesIt's no secret that access point (AP) deployments are hard to get just right. With a multitude of factors—both environmental and competitive—creating interference, it's easy to settle for a deployment that is just 'good enough.' To...
This blog is a part of a series all about link quality and wireless service offerings. Read the previous blog in this series: Fixed Wireless Capacity Planning: Making Money From Thin AirFixed wireless spectrum bands vary in suitability and purpose, but they share...
Fixed wireless can seem like a kind of magic—using the open air and investing in reasonable costs for radios to transmit over that air, transforming bits transferred into dollars. Fixed wireless capacity planning is a must for ISP product and network managers....
Whether you're just beginning, or have already gained some momentum with your business, these seven tips for starting a WISP are sure to put you on the path to success! These tips are based on learnings from engaging with WISP owners and operators over the last five...
Get Business Advice from Fellow WISPsPreseem hosted a Fireside Chat at WISPAPALOOZA 2019 with the network operators of three successful wireless internet service providers: Adair Winter of Amarillo Wireless/AW Broadband, Darin Steffl of Minnesota WiFi, and Brian Gray...
In October 2019, Preseem hosted a Fireside Chat at WISPAPALOOZA with three operators of successful WISPs: Adair Winter of Amarillo Wireless/AW Broadband, Darin Steffl of Minnesota WiFi, and Brian Gray of Joink LLC.This unique format enabled key insights to be gleaned...
The State of the Fixed Wireless MarketThe fixed wireless industry is experiencing a transformation. Competition is mounting as rural communities are increasingly seeking greater access to faster Internet. Moreover, new technological advancements and regulatory changes...
Wireless Internet Service Providers provide a critical service to bridge the digital divide in today’s hyper-connected world. It’s no surprise that this industry is poised for strong growth. Many large national and regional telco operators have also announced their...
WISP Network Bottlenecks Most of the Quality of Experience (QoE) issues we see are due to some form of network bottlenecks. These bottlenecks can be found at access points, backhauls, individual subscribers, routers, or switches. Wherever you have network bottlenecks,...
Subscriber Quality of Experience (QoE) refers to how a network performs from the perspective of the subscriber. However, the perspective of the subscriber can be very subjective. With Preseem, we convert this subjective element into a set of metrics that you can...
Customer Support Tips for WISPs If there was an archive of all business tips ever given, it's likely that ‘effective customer support’ would be near the top. Every entrepreneur or young business graduate learns about the importance of customer service. However, it...
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