During our ISP Virtual Summit this year, we hosted a webinar that focused on best practices for regional operators on a variety of topics. Moderated by Preseem CEO Gerrit Nagelhout, the experienced panel for the session was helmed by Abbi Hubler, COO of Tekwav, and...
What is Subscriber Churn? Churn refers to when a customer unsubscribes from your service or no longer wants to do business with you. It’s important for ISPs to track churn metrics (like churn rate, for example), as these provide insight into how your business is...
One of the keys to efficient ISP management is ensuring you have the right tools for the job. You wouldn’t send a tower climber out without a protection harness or helmet. Similarly, you can’t expect to operate a successful ISP without some essential items on hand....
The Ultimate WISP Guide to Customer Success: Webinar It's no secret that wireless internet service providers (WISPs) need a good sales and marketing team to help them grow. But how can you sustain this growth in the long term? How can you differentiate your business...
AP Deployment Strategies It's no secret that access point (AP) deployments are hard to get just right. With many factors—both environmental and competitive—creating interference, it's easy to settle for an AP deployment that's just 'good enough.' We recently reviewed...
This blog is a part of a series about link quality and wireless service offerings. Read the previous blog in this series: Fixed Wireless Capacity Planning: Making Money From Thin Air.Fixed Wireless Spectrum Bands Fixed wireless spectrum bands vary in suitability and...
Fixed Wireless Capacity Planning: Making Money from Thin Air Fixed wireless can seem like a kind of magic. You're using the open air and investing in reasonable costs for radios to transmit over that air, transforming bits into dollars. Fixed wireless capacity...
Starting a WISP: 7 Tips to Help You Grow Whether you're just beginning, or already have some momentum with your business, we hope these seven tips will put you on the path to success! These tips are based on what we've learned from our WISP customers over the last...
WISP Do's and Don'ts: Advice from the Experts Preseem hosted a Fireside Chat at the last WISPAPALOOZA with owners/operators of three successful wireless internet service providers. Namely, they were: Adair Winter of Amarillo Wireless/AW Broadband, Darin Steffl of...
![WISP Business Tips from Fixed Wireless Industry Experts [Video]](https://i0.wp.com/preseem.com/wp-content/uploads/2020/01/Blog-Graphics-1-1.png?resize=400%2C250&ssl=1)
WISP Business Tips A few months ago, Preseem hosted a Fireside Chat at WISPAPALOOZA with three operators of successful WISPs: Adair Winter of Amarillo Wireless/AW Broadband, Darin Steffl of Minnesota WiFi, and Brian Gray of Joink LLC.This unique format allowed these...
Grow Your WISP Business Wireless Internet Service Providers (WISPs) provide a critical service to bridge the digital divide, so it’s no surprise that this industry is poised for strong growth. In fact, many large national and regional telco operators have also...
WISP Network Bottlenecks Most of the Quality of Experience (QoE) issues we see are due to some form of network bottlenecks. These are found at access points, backhauls, individual subscribers, routers, or switches. In our experience, bottlenecks either add latency or...
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