Harneet Singh

Articles written for the Preseem blog.

3 Customer Support Success Tips for Wireless Internet Service Providers

3 Customer Support Success Tips for Wireless Internet Service Providers

Customer Support Tips for WISPs If there was an archive of all business tips ever given, it's likely that ‘effective customer support’ would be near the top. Every business owner knows about the importance of customer service. However, it's often one of the most...

Network Outage Detection: A Preseem Case Study

The Preseem network telemetry platform recently discovered a micro-outage at one of our customers. We thought we'd present the findings of that case here as a short blog post.Identifying the Issue Preseem was able to identify this outage in near-real time,...

Wireless Internet Service Providers in the US: Market Size & Key Facts

Wireless Internet Service Providers in the US: Market Size & Key Facts

Updated in 2021 with the latest industry data and figures. The WISP Market in the US The Wireless Internet Service Providers (WISP) market is a critical segment of the internet industry, offering service to traditionally underserved areas using wireless networking...

Three Sessions to Attend at WISPAMERICA 2017

Three Sessions to Attend at WISPAMERICA 2017

WISPAMERICA 2017 Trade shows and exhibitions have a surprisingly long and storied history. In fact, they’ve been around since late medieval Europe and became prominent after the 1700s. That was when farmers, traders and artisans began travelling across the world,...