QoE Benchmarks for the Fixed Wireless Industry

Stock image of desk with two computer screens and phone

by | October 24, 2017 | Networking

Introducing Quality of Experience (QoE) Benchmarks for the Fixed Wireless Industry

Preseem is deployed across a fast-growing number of WISPs with a wide variety of subscriber counts. This diverse range of deployments puts us in a unique position. On any given day, our network telemetry platform processes over 400 million metrics across all of our customers. On an aggregate level, this data can provide keen insights into the fixed wireless industry, including the quality of experience (QoE) being delivered.

Why We Created QoE Benchmarks

Many of our customers have asked about the QoE being delivered by other ISPs. They’ve also been curious about metrics for specific access point models (APs). This led us to spend some time analyzing key metrics that we can aggregate across all our deployments. The ultimate objective of this was to present useful insights that can be used by all WISPs.

After a soft launch during WISPAPALOOZA, we’re proud to announce the first-ever QoE benchmarks for the fixed wireless industry! These metrics cover the key dimensions below. Also, we’ll be consistently updating these over time:

  • Subscriber Peak Hour Metrics: The peak or busy hour of the network represents the worst case for most QoE metrics. For WISPs, it’s important to understand the QoE delivered by their network down to the subscriber level. That’s because a customer judges performance on his/her device level. Also, they don’t really care about the provider’s network architecture or QoE at a network element level. Throughput (upstream/downstream) and latency are the key metrics provided here for comparison.
  • AP Peak Hour Metrics: The access point (AP) is the key infrastructure element for WISPs. Understanding key AP metrics such as the number of customers per-AP and typical throughput can help in capacity planning. Key metrics here are active subscribers per AP, throughput per AP and latency per AP.
  • AP Make/Model Peak Hour Metrics: These compare different AP models across our WISP customers. Metrics include the number of peak-hour active subscribers, peak-hour throughput and peak-hour latency.

Fixed Wireless QoE benchmarks

Use Cases for QoE Benchmarks

Some of the important use cases from these QoE benchmarks for WISPs are:

  • Compare key subscriber and AP-level metrics with your network performance. Also, see if there’s scope for network improvements and upgrades.
  • Look at the latency and throughput performance metrics across popular AP models/manufacturers. This can help make a better assessment of the equipment’s performance.
  • Compare the AP model metrics while making new AP purchase decisions.

To keep up to date with the very latest insights, click here to access the most recent edition of our report!

Subscribe to the Preseem Blog Newsletter

Stay in-the-know and get fresh content delivered to your inbox once a month.
Preseem's Membership Associations
Preseem + Sonar SoftwareAPI Screenshot