WISPAPALOOZA 2025 Preview

WISPAPALOOZA 2025

WISPAPALOOZA 2025, the biggest annual event on the Wireless Internet Service Providers Association (WISPA) calendar, is set to take place at the Paris and Horseshoe hotels in Las Vegas from Monday, October 13th to Thursday, October 16th.

As always, there will be plenty going on—more than 2,500 attendees expected, along with more than 150 exhibitors and 60 panel sessions.

With so much happening in such a short time, we’ve studied the conference agenda to pick out some of the best sessions and special events to attend. We hope you find it helpful. And don’t forget to drop by booth 230 during exhibit hall hours to chat with the Preseem team and find out all about our latest features.

Key Sessions and Panels at WISPAPALOOZA 2025

Monday, October 13th

Master Monday is an optional pre-conference add-on that offers curated content across four tracks for CEOs, Business, Regulatory, and Technical, with sessions throughout the day. Here are a few standout options to consider.

• Winning the Churn Battle: Marketing to Keep the Customers You Have: 8:30 a.m. to 9:30 a.m. (Business track) – Did you know research has shown that reducing churn is almost 3x more effective in driving revenue growth than acquiring new customers? This session will focus on retention marketing strategies to drive engagement and reduce subscriber losses. Side note: Check out our blog “Stop Losing Customers to Starlink” for more on this topic, including our top tips for slowing churn.
• CEO Metrics: What You Should Actually Be Watching: 10 a.m. to 11:30 a.m. – This session in the CEO track promises to reveal the “5-7 metrics that really matter” for executive decision-making, including churn predictors, install efficiency, customer trends, and more.
• Rules to Know as an ISP (Broadband): 1:30 p.m. to 2:30 p.m. – This Regulatory track session will cover FCC rules and other regulations that WISPs should know when deploying broadband services. Jeremy Austin, Senior Product Manager at Preseem, will be among the panelists for this expert discussion.
• Interop and Edge Strategy: Making Hybrid Networks Actually Work: 3 p.m. to 4:30 p.m. (Technical track) – Hybrid, multi-vendor networks are becoming increasingly common, and this session will explore how to deliver a unified customer experience across multiple access technologies, with real-world deployment examples to be included. Moderated by Jeremy Austin, Senior Product Manager at Preseem.

Tuesday, October 14th

The theme for Tuesday’s sessions is “Learn,” with an emphasis on learning from industry leaders who are shaping the future of broadband.

• AI Demystified: Learning to Lead, Build, and Apply Artificial Intelligence in Your ISP: 2:30 p.m. to 5 p.m. – This extended session in the Business track is aimed at leaders, executives, and decision-makers who want to learn more about the transformative possibilities of this emerging technology. Expect to get more information on the business case for AI, how to incorporate it into your organization, and hear real-world examples of how AI can help improve customer support, service automation, and more.
• Vendor Spotlight: Tarana Wireless: 4 p.m. to 5 p.m. – There’s a better-than-zero chance that this session will focus on Tarana’s recent release of their G2 platform, which promises “wireless network economics, a massive capacity increase, and the ability to blend licensed and unlicensed spectrum.” 🚨Shameless plug alert: Preseem is hosting a webinar on Oct. 7 at 2 p.m. Eastern to show our new Tarana RF Score and how our platform supports Tarana networks. Sign up to attend here!

Wednesday, October 15th

The theme for Day 3 of WISPAPALOOZA is “Build,” with sessions geared toward “upgrading your tech, scaling your business, and deepening relationships with solution providers.”

• Building for the Blitz: Surviving Live Sports Streaming Demands: 8:30 a.m. to 9:30 p.m. – Traffic can surge 10-15x during major live sporting events, so it’s important to prepare in advance and make sure your network is stable to ensure both your customer and support teams are happy 🙂 Prepare for this session by reading our blog, “Reduce Network Congestion and Support Calls,” which tackles this very issue.
• Building Visibility: Designing a Monitoring Stack That Scales With You: 10 a.m. to 11 a.m. – This session will take a look at how to ensure your support, engineering, and leadership teams have a shared, clear overview of what’s happening on your network, from telemetry to SNMP to customer QoE metrics.
• Other Key Issues Before State Broadband Offices and State Legislatures: 2:30 p.m. to 3:30 p.m. – Though BEAD has been stealing the headlines, there’s plenty of other state policies and legislative issues affecting the WISP world. Attend this session to make sure you’re in the know.

Thursday, October 16th

On the final day of WISPAPALOOZA 2025, the theme is “Compete,” with sessions aiming to help your ISP strategize for success.

• The Latency Wars: Competing Where Milliseconds Matter: 1:30 p.m. to 2:30 p.m. – As we documented earlier this year, speed is no longer the most important consideration for your subscribers. This session will argue that low latency and real-time performance are what drive the optimal user experience and give you a distinct competitive advantage (Spoiler alert: we agree). This panel will include at least one Preseem expert!
• Everyone Has Broadband: Make It Easy to Choose You: 2:45 p.m. to 3:45 p.m. – Getting a subscriber to switch from a competitor is no easy task. This session will look at how to address pain points and remove the barriers that might prevent a prospect from moving to your iSP.

Other Special Events to Attend

In addition to all the panel sessions, there’s plenty of other special events to take in at WISPAPALOOZA 2025. Below are a few we think you won’t want to miss.

Monday, October 13th

• WISPAPALOOZA Opening Night Poolside Mixer: 7 p.m. to 9 p.m. – Open to all WISPAPALOOZA badge holders (not just Master Monday participants), this informal networking event will include “light bites and refreshments under the Vegas sky”. Note that this is a poolside mixer, so leave your swimsuit in your room 🙂

Tuesday, October 14th

• Kick-Off Breakfast/Opening Session and Sponsor Appreciation: 8 a.m. to 9:15 a.m. – Head to the Event Center at the Horseshoe hotel to grab some breakfast and then an opening session featuring sponsor introductions and followed by the annual Speed Networking event at 9:45.
• Keynote: 11:45 a.m. to 12:30 p.m. – This year’s keynote speaker is Adam Cassady, Principal Deputy Assistant Secretary and Deputy Administrator of the NTIA, who’ll be presenting on “BEAD, Spectrum, and the Future of Broadband.”
• Exhibit Hall Happy Hour: Reflect and Connect: 5 p.m. to 6:45 p.m. – After a packed day of sessions and talking to vendors, head to the Exhibit Hall to grab a drink with your peers and talk about what you’ve learned. Happy Hour will also be held at the same time on Wednesday.

Wednesday, October 15th

• Women of WISPA Leaders Series: 4 p.m. to 5 p.m. – This free event is open to all WISPAPALOOZA attendees and WISPA members, regardless of gender. This year, the guest speaker is Emily Lampkin of Women Leaders Series, who will deliver the second part of a three-part lecture series that will conclude at next year’s WISPAMERICA. Preseem is a sponsor of this event.

Thursday, October 16th

• Keynote: QoE/QoS – Bandwidth is a Lie!: 9 a.m. to 10 a.m. – This keynote panel session is sure to generate some interesting discussion, as representatives from the industry’s key QoE software providers offer their take on current industry trends. Featuring Dan Siemon, co-founder and CPO of Preseem.

Visit the WISPAPALOOZA 2025 Exhibit Hall

The Exhibit Hall is the spot to visit vendors, learn about new products, network with other ISPs, and grab some swag. With more than 150 exhibitors on the floor, it’s sure to be busy. The hall is only open during designated times, so plan your days accordingly. You can find the Preseem Team at booth #230—stop by and say hello!

• Tuesday, Oct. 14: 12:45 p.m. – 2:45 p.m. and 5 p.m. – 6:45 p.m.
• Wednesday, Oct. 15: 12:45 p.m. – 2:45 p.m. and 5 p.m. – 6:45 p.m.
• Thursday, Oct. 16: 11:30 a.m. – 1:15 p.m.

Things to Do in Las Vegas

As the self-proclaimed Entertainment Capital of the World, Las Vegas has plenty to keep you occupied outside of conference hours. If you’re not too exhausted at the end of the day, or if you’re able to take some vacation time before or after your trip, here are a few resources you might find useful:

• 19 Best Things to Do in Vegas (Time Out)
• 56 Cool and Unusual Things to Do in Las Vegas (Atlas Obscura)
• Best Day Trips from Las Vegas (Vegas.com)

No matter what sights you see, WISPAPALOOZA is always a fun time. We’re looking forward to catching up with old friends, meeting new ones, and getting the latest insights from industry experts. See you there!