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Proactive ISP Virtual Summit: AI In Action

A significant share of truck dispatches are avoidable with better signal processing, smarter diagnostics, and AI that can act before customers notice a problem. In this session, Benny Fallica, Business Development Manager at Nokia, and Ryan Grewell, Chief Innovation Officer at Nextlink, examine where AI delivers the most leverage in field operations.

Ryan’s team has used AI to automate 811 (call-before-you-dig) dispatch across Nextlink’s multi-state footprint, reducing fiber cuts and improving future network design. Benny outlines how AI-powered correlation of telemetry, alarms, and KPIs can distinguish a one-time device issue from a congestion pattern—and how getting the installation right the first time, guided by AI during rollout, is the most powerful truck roll reduction strategy of all.