Highlights, Key Takeaways, What’s Next for Preseem

After two days of sessions spanning AI strategy, network operations, customer retention, workforce challenges, and the future of ISP infrastructure, Preseem CEO Dan Siemon and Senior Product Manager Jeremy Austin sit down to make sense of it all.

Together, they tackle the hardest workforce question raised across the summit: if AI absorbs Tier 1 support work, how do you develop the Tier 2 and Tier 3 talent of tomorrow? The session closes with a look at where Preseem is headed and what operators can expect next.

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