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Proactive ISP Virtual Summit: AI In Action

How does a fiber operator actually build an AI program from scratch, and what does it look like two years in? Josh Turiano, Chief Innovation and AI Officer at Blue Stream Fiber, shares the journey his team has taken since 2024: starting with a deliberate decision to democratize AI across the organization, treating it as an organizational change initiative built around new tools rather than a pure technology project.

Blue Stream’s approach centers on “automating tasks while keeping a human in the loop,” a governing principle that shaped their adoption curve and internal policies alike. Theresa McGaughey, VP of Global Field & Partner Marketing at Calix joins the conversation to explore how BSPs can accelerate the path from experimentation to repeatable production use cases.