Proactive ISP Virtual Summit: AI In Action
Churn Prediction
Using AI to Identify At-Risk Subscribers
Most ISPs are fighting churn reactively, calling subscribers after tenure thresholds, responding to open tickets, or waiting for customers to complain. The problem: by the time someone opens a ticket or picks up the phone to cancel, they’ve usually already decided to leave.
In this session, Andrii Konovalenko, founder and CEO of QueSee AI, and data scientist Matthew Stooke from Wisper, walk through what a proactive, AI-driven retention model actually looks like in practice. The math is compelling: for a 10,000-subscriber ISP with 1% monthly churn, identifying and saving just 5% of controllable cancellations is worth $50,000 in recovered revenue annually, or $300,000 in enterprise value at a 5x multiple.
STOP MANAGING COMPLEXITY
START RUNNING YOUR BUSINESS
Every week without visibility is another week of trucks that didn't need to roll and subscribers who left without telling you why.
Let's start with your network, your vendors, your subscribers.
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