Neil McDonald

Articles written for the Preseem blog.

How to Identify Churn Risk Before It’s Too Late

How to Identify Churn Risk Before It’s Too Late

Find and Fix Issues Before Your Customers Leave Most ISPs don't realize they have a churn problem until customers have already left. By the time a subscriber cancels, they've likely been frustrated for weeks—shopping competitors, researching alternatives, and mentally...

ISPAMERICA 2026 Preview

ISPAMERICA 2026 Preview

ISPAMERICA 2026 We’re still knee-deep in the winter blues here in our northern neck of the woods, but what better way to melt them than a trip to (relatively) sunny Atlanta, GA, for ISPAMERICA 2026! ✈️🌞 Hosted as always by the Wireless Internet Service Providers...

FISPA Live 2026 Preview

FISPA Live 2026 Preview

FISPA Live 2026 The annual FISPA Live conference is happening Feb. 9-11 in Nashville, TN, and the Preseem Team will be on the scene. Drop by our booth (located to the left of the stage) to say hello during Exhibit Hall hours. We’ll be happy to show you how our...

Six Ways to Improve Network Operations and Support

Six Ways to Improve Network Operations and Support

Broadband Bunch Podcast Recap Preseem CEO Dan Siemon recently joined the Broadband Bunch podcast with host Pete Pizzutillo to chat about (among other topics) how our platform can help regional ISPs proactively improve network operations and support as a way to survive...

Fixed Wireless and Fiber Year in Review 2025

Fixed Wireless and Fiber Year in Review 2025

Fixed Wireless and Fiber Year in Review With 2025 about to expire, it’s time for us here at Preseem to take our annual look back at what happened in the world of fixed wireless and fiber in the last 12 eventful months. Spoiler alert: we’re going to mention BEAD a lot...

Preseem Releases 2026 ISP Network Report

Preseem Releases 2026 ISP Network Report

2026 ISP Network Report Released Preseem is pleased to announce the release of the 2026 ISP Network Report, the definitive annual benchmark of fixed wireless and fiber network performance for regional internet service providers (ISPs). Drawing from billions of daily...

Fixed Wireless and Fiber Monthly Roundup October 2025

Fixed Wireless and Fiber Monthly Roundup October 2025

Welcome to Preseem’s comprehensive monthly roundup of the latest developments in the fixed wireless and fiber broadband industry. October 2025 was dominated by the continued progress of federal funding, new reports confirming the rise of Fixed Wireless Access (FWA),...

AfricaCom 2025 Preview Guide

AfricaCom 2025 Preview Guide

AfricaCom 2025: Your Guide to What's Happening For the second year in a row, the Preseem Team is headed to Africa! 🌍 We’re excited to join “the largest gathering of Africa-focused connectivity leaders in the world” at AfricaCom—part of the Africa Tech Festival—taking...

Tarana RF Score Webinar Recap

Tarana RF Score Webinar Recap

From RF Scores to Operations: How Preseem Supports Tarana Networks In a recent webinar, Preseem's co-founder and CTO Scot Loach and Senior Product Manager Jeremy Austin, were joined by Drew Beverage, COO of 360 Broadband, to explore how ISPs can leverage advanced RF...

Preseem Product Update – Q3 2025

Preseem Product Update – Q3 2025

What's New in Preseem We’ve been busy the last few months adding new features and enhancements to help fixed wireless and fiber ISPs become more proactive and efficient. Check out how our platform has grown - this edition includes: RF Scores for Tarana Equipment NEW...

WISPAPALOOZA 2025 Preview

WISPAPALOOZA 2025 Preview

WISPAPALOOZA 2025 WISPAPALOOZA 2025, the biggest annual event on the Wireless Internet Service Providers Association (WISPA) calendar, is set to take place at the Paris and Horseshoe hotels in Las Vegas from Monday, October 13th to Thursday, October 16th. As always,...