Introducing Tarana RF Scores in Preseem

Introducing Tarana RF Scores in Preseem

Regional ISPs face a unique challenge: delivering exceptional service while managing increasingly complex networks with equipment from multiple vendors. At Preseem, we’re making that challenge a little easier by expanding our proactive platform’s RF Score support to include Tarana fixed wireless equipment.

The Multi-Vendor Reality

If you’re running a rural ISP, your network likely tells a story of growth and adaptation. Maybe you started with Ubiquiti or Cambium fixed wireless, added MikroTik in certain areas, deployed Tarana for high-performance links, and now you’re rolling out fiber.

Each technology and vendor choice made sense at the time—and still does—but now your operations team juggles multiple management systems just to answer simple questions. This complexity hits hardest when diagnosing customer issues. When a subscriber calls about poor performance, your support team needs to:

• Determine which equipment serves that customer
• Access the right vendor management system
• Understand the vendor’s specific metrics and terminology
• Correlate data from multiple sources

By the time they’ve identified an RF signal issue, the customer has been on hold for 15 minutes.

One Metric, More Vendors

The RF Score in Preseem solves this problem by providing a consistent, normalized view of RF signal quality across your entire network, regardless of equipment vendor. We’ve already helped ISPs monitor RF performance for equipment from Cambium, Ubiquiti, MikroTik, and others. Now, Tarana joins this unified view.

For Preseem customers with Tarana equipment, this means:

• Immediate visibility: See at a glance which links are delivering what they should be capable of, and which RNs are truly underperforming and need your attention.
• Consistent workflows: Your team uses the same process to investigate issues, whether the customer is on Tarana, Cambium, or any other supported vendor.
• Faster resolution: No more hunting through multiple systems to diagnose problems.

Why RF Score Matters

Poor RF conditions are one of the leading causes of customer dissatisfaction in fixed wireless networks. But unlike capacity issues or equipment failures, RF problems often develop gradually. A tree grows, interference increases, or equipment shifts slightly, and suddenly customers experience intermittent issues that are annoyingly difficult to diagnose.

With our RF Score, ISPs can:

• Identify degrading RF conditions before they impact customer experience
• Prioritize field maintenance based on actual signal quality data
• Reduce unnecessary truck rolls by quickly determining if an issue is RF-related
• Prove to customers that their connection quality meets standards

Built for Regional ISPs

At Preseem, we believe regional ISPs make communities better by delivering superior service with personal attention that Tier 1 providers can’t match. But to compete effectively, you need tools that turn the complexity of multi-vendor networks into a competitive advantage.

Adding Tarana support to our RF Scores is part of our larger mission: building a platform that lets regional ISPs operate proactively, scale efficiently, and focus on what you do best—serving your community.

Not using Preseem yet? Our new RF Score for Tarana is just one example of how we’re helping regional ISPs transform network complexity into operational excellence. Book some time to chat with us, and learn how we can help you deliver better service while reducing operational costs.