Preseem for Proactive Growth

Spot acquisition and upsell opportunities, reduce churn risk, and deliver great customer experiences.

Traditional reactive approaches force teams to guess where the network has additional capacity, which subscribers have poor QoE, and who is at risk of churning.

Shift your approach, and drive proactive growth with Preseem.

“We’ve been able to lower our churn rate, increase our customer satisfaction, and decrease our call volume. It’s just all around made us more efficient. Customers are happy, we’re more profitable.”

Andrew Wicker

COO, Vistabeam

Screenshot of Preseem's CPE Radio Metrics

Reduce Churn

With Preseem, you get rich visibility into the subscriber experience with Business Value Scores, RTT Latency measurements, and end-to-end QoE. Proactively identify subscribers with a degrading experience that represent a higher churn risk to fix network/in-home issues or upgrade them to a better plan.

Learn how Preseem helped Plains Internet reduce churn by 30%

Know Exactly Who, Where, and When to Target

Our easy-to-understand AP Subscriber Capacity scores show ISPs precisely which APs can handle new customers.

This data-driven approach eliminates the reliance on “gut feelings” about which neighborhoods to target for growth, avoiding potential conflicts between network and sales/marketing teams.

Use clear, accurate numbers to identify exactly where you can sell, and defuse any internal tension.

Preseem's Available Subscriber Capacity dashboard

Screenshot of Preseem showing lower latency

Identify Upsell Opportunities

With high-granularity subscriber traffic-based QoE measurements, you will identify customers who often reach their plan limits. This enables your teams to find candidates for larger service plans based on available network capacity, and allows the network team to prioritize airtime improvements.

See How!

Add New Customers Without New Network Investment

Being able to add more customers without additional marketing spend, hardware upgrades, or CAPEX investment sounds too good to be true. With our AP Subscriber Capacity metrics, however, it’s very real.

The scores let you know which APs are overloaded and which have room to add new customers.

This takes the guesswork out of your marketing efforts and can hyper-focus your sales team by letting them know exactly where the best new revenue opportunities are located.

Deliver Great Customer Experiences

With Preseem in place, your subscribers will enjoy a reliable, low-latency internet experience with no more buffering, lag or slow-internet issues.

Satisfied subscribers means more five-star reviews and testimonials to use in ad campaigns and post on social media.

You’ll also see a boost in warm referrals as well as reputation and brand awareness—happy customers are the best and most cost-effective advertising of all.

Get Started Today

Take an interactive product tour, watch the Preseem overview, or get in touch to put Preseem’s Proactive approach to work for your network today.

Book a Demo

Learn More About Preseem

Solutions

Preseem is Proactive Growth, Customer Support, and Network Operations for ISPs. Find the right solution for you, regardless of the combination of access technologies you operate.

See Which Access Technologies We Support ›