Features

Preseem gives your teams the tools to drive Proactive Growth, Customer Support, and Network Operations.

See Everything Preseem Has to Offer

Preseem is Proactive Growth, Customer Support, and Network Operations for ISPs. Find out how Preseem improves your subscriber QoE, drives operational efficiency through monitoring and optimization, and helps to reduce churn, lower support costs, and empower your staff.

Accounts, Services, and Packages Views

Search, sort, and filter all of your Customer Accounts, Services, and Packages to monitor data usage, compare throughput to a Service’s set rate, and access key metrics.

Automatic AP Capacity Management

Automatically ease latency problems on overloaded access points, and continue providing your subscribers with a great experience even when the network is at its busiest.

QoE Optimized Plan Enforcement

Get happier subscribers and fewer support calls by providing a consistent, low-latency experience that will drastically reduce ‘my internet is slow’ calls.

Access Point and CPE Radio Diagnostics

Find common root causes of poor AP and CPE Radio performance, and empower non-technical staff to reduce truck rolls by understanding where the problem is and the likely cause.

Access Point and CPE Radio Scores

Easily identify APs and CPEs with poor RF conditions across many dimensions with a single, sortable score that can be used to prioritize proactive network improvements.

Access Point and CPE Radio Metrics

Reduce training and vendor-specific expertise requirements for support and network staff with a common interface that allows you to investigate issues without accessing vendor tools.

Preseem for Fiber

Fiber and hybrid network ISPs can view OLTs, ONTs, and PONs across vendors to reduce time to root cause and issue resolution, lower staff training costs, and improve deployment agility. Take a tour of Preseem’s Fiber features.

High Granularity Subscriber Traffic-Based QoE Measurements

Truly understand the subscriber experience with metrics that show detailed subscriber and network behavior that make troubleshooting faster and network usage monitoring easier.

QoE Measurements Tied to the Network Topology

Quickly get to the root cause of issues, and identify whether problems are network-wide or in-home, with actionable metrics that encourage proactive investment in the network.

Single Sign-On

Enjoy safe and easy user management. Preseem’s Single Sign-On (SSO) uses your Google and Microsoft credentials, as well as our domain-based authentication.

Automatic Access Network Discovery

Ease integration complexity and reduce your total cost of ownership with automatic subscriber and topology mapping accuracy across your network.

Subscriber and Topology (Element) Search

Quickly jump to the information and metrics associated with any subscriber or access technology element, such as access points.

Cloud-based Architecture

Harness the power of hundreds of real-world deployments to better understand your network’s performance and lower your total cost of ownership. Our cloud-based data storage and analysis requires less management and equipment maintenance.

Access Point Subscriber Capacity

Get a simple count of the number of subscribers an AP can handle, and help your sales and marketing teams target specific areas for upsell and growth.

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Access Technologies

Preseem gives regional ISPs the tools to understand and proactively improve the subscriber quality of experience (QoE). This enables higher customer satisfaction while lowering operational costs and increasing revenue.

Fixed Wireless Networks

Fiber Networks

DSL NETWORKS

Cable Networks

Trusted By Hundreds of Companies

Additional Benefits of Preseem

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Free 30-Day Trial

See the power of Preseem in your network with a free trial!

Hands-On Training

Whether you use a Preseem appliance or your own hardware, we provide friendly, in-depth guidance.

Robust Documentation

Preseem’s comprehensive documentation provides the information and help you want.

Money-Back Guarantee

Our mission is to help regional ISPs solve networking problems with products they love. We’re so confident in the Proactive approach, that if you’re not completely satisfied, simply return your Preseem equipment for a full refund.