Frequently Asked Questions

Can My Network Use Preseem?

If you’re an ISP that operates fixed wireless, fiber, DSL, Cable, or hybrid access technologies to deliver Internet as part of your services, then your network can leverage the power of Preseem’s Proactive platform. Whether you use Cambium or Mimosa for your radios, Adtran or Ubiquiti for your Optical network, or Mikrotik or Cisco for your routers, Preseem is compatible and ready to deliver.

How Do I Deploy Preseem?

Preseem features a number of deployment methods to get you up and running fast, depending on your use case. Preseem can be deployed in minutes, automatically maps and maintains your network and subscriber topology, and gives you rich metrics without needing to be in-line of traffic. For topology-aware QoE, and AQM Traffic Management, Preseem features a solution that is deployed in your network at a location where all traffic to be measured and managed passes through. We support centralized as well as decentralized network architectures, and provide custom assistance for more complex setups.

Deploying Preseem only takes a few hours. We’ll be there at every step of the process to ensure a smooth deployment.

How Does Billing Work in Preseem?

Preseem is priced based on the number of subscribers the system manages.

What Can I Expect From the Demo?

You don’t have to wait to take a tour of Preseem! Check out our Product Tour Center to get on-demand, interactive product walk-throughs of all of Preseem’s capabilities. When you’re ready to see Preseem up and running in your network, contact us for a live demonstration with a Preseem expert who will help you uncover proactive insights in your own network.

How Does the Free Trial Work?

Preseem offers a 30-day free trial with no risks or commitments involved. Contact us today to get started leveraging the power of the Proactive approach to drive Growth, Customer Support, and Network Operations across your business.

What’s Your Cancellation Policy?

We require 30 days notice of cancellation. Your service stops at the end of your subscription period or 30 days after the notice is provided, whichever is longer.