“Preseem helped us reduce our weekly support calls by over 25%. We have also noticed that we are seeing fewer cancellations where the customers are changing providers. One other thing that Preseem has done is given us a fantastic view of where upgrades need to happen, and we have set forth a plan to hit towers that need things upgraded NOW, what can wait until this summer, and what will wait until fall or next year, causing our priorities to shift in our proactive network management.”
Jason Pond, CEO, Grizzly Broadband
